Terms & Conditions
Effective November 2, 2026
1. Agreement
These Terms are an agreement between you and Reprogramind LLC, a Wyoming limited liability company (“Reprogramind,” “we,” “us”). They apply when you use reprogramind.com or buy or attend coaching sessions with Lara Kassir. By booking, paying or attending, you agree to these Terms, our Privacy Policy and Consumer Health Data Privacy Policy, and the disclosures on our FAQ & Disclosures page.
2. Eligibility and location
- You must be at least 18.
- Sessions are available in person in Miami, Florida, and online to clients located in the United States, the European Union, the European Economic Area and the United Kingdom.
- Because some states regulate hypnosis services, online sessions aren’t currently available to clients located in Colorado, Connecticut or Washington.
- You agree to tell us accurately where you’ll be physically located for each session. We may decline or reschedule a session if you’re somewhere we can’t serve.
3. The services
We provide one-to-one coaching for personal growth and self-improvement. Sessions may include guided hypnosis and Brainspotting-based focus techniques, used as coaching tools.
The services are not therapy, counseling, psychotherapy, mental health care or medical care. We don’t diagnose or treat any medical or mental health condition, don’t prescribe or advise on medication, and will never suggest you stop or change a medication or treatment prescribed to you. Coaching isn’t a substitute for care from a physician or licensed mental health professional, and it isn’t an emergency service.
Lara Kassir’s credentials — certified hypnotist (Hypnosis Motivation Institute), Certified Brainspotting Practitioner, and Diploma in Personal Transformation Coaching — are private credentials. She is not licensed by the State of Florida or any other state as a physician, psychologist, mental health counselor, clinical social worker, marriage and family therapist, or other health care practitioner.
4. Your responsibilities
- Tell us about any condition, treatment or medication that may be relevant, and keep us updated.
- Stay under the care of any professional who is treating you; coaching works alongside that care, not in place of it.
- For online sessions, be in a private, quiet place with a stable connection. Never join a session while driving or operating machinery.
- Don’t attend under the influence of alcohol or drugs.
- Don’t record any session unless we’ve both agreed in writing beforehand.
5. When we may decline or stop
We may decline to start, or may pause or end, coaching if we believe it isn’t appropriate for you — for example, if what you’re facing needs a licensed professional. If that happens, we’ll refund unused sessions under section 8.
6. Prices and packages
| Package | Sessions | Price | Per session |
|---|---|---|---|
| Single session | 1 × 75 minutes | $300 | $300.00 |
| 4-session pack | 4 × 75 minutes | $1,140 | $285.00 |
| 8-session pack | 8 × 75 minutes | $2,166 | $270.75 |
| 12-session pack | 12 × 75 minutes | $3,087 | $257.25 |
A package is a series of coaching sessions offered at a reduced rate. It isn’t a gift certificate, stored value or a monetary balance. Packages don’t expire, and there are no dormancy, maintenance or rebooking fees. Sessions are for the purchaser only and can’t be transferred or resold. Prices may change, but a change never affects a package you’ve already bought.
7. Payment
Payment is due in full at purchase and is processed by Stripe. We don’t store your card details. All prices are in U.S. dollars.
8. Cancellations and refunds
- Cooling-off period. You may cancel any purchase within 3 business days for a full refund, as long as no session has taken place.
- Ending a package early. After that, you may end a package at any time. Each session you’ve used is charged at the single-session price of $300, and we refund the rest of what you paid. Examples: a 4-session pack ($1,140) with 2 sessions used is refunded $1,140 − (2 × $300) = $540; an 8-session pack ($2,166) with 3 sessions used is refunded $2,166 − (3 × $300) = $1,266. If the sessions used add up to more than you paid, no refund is due.
- If we can’t continue. If Lara becomes unable to provide sessions, or we end coaching under section 5, we’ll refund every unused session at the per-session price you paid for your package (not the $300 single-session price), and we’ll suggest other practitioners.
- Refunds go to your original payment method within 14 days.
- EU/UK clients. You also have a legal right to cancel within 14 days of purchase. If you ask us to start sessions within that period, you’ll pay for sessions already provided at the single-session rate.
9. Rescheduling and missed sessions
Please give at least 24 hours’ notice to reschedule. A session missed or cancelled with less notice may count as used.
10. No guarantee of results
Everyone is different, and results depend largely on your own participation. We don’t promise or guarantee any particular outcome. Client comments on our site reflect individual experiences and aren’t typical results.
11. Text messages and email
Service messages. If you give us your mobile number for booking, we may text you appointment reminders and scheduling updates.
Marketing texts. We send marketing texts only if you separately agree on our consent form. By checking that box, you authorize Reprogramind LLC to send marketing text messages to the mobile number you provide, which may be sent using an automated system. You’re not required to agree as a condition of buying any goods or services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, and HELP for help. After you reply STOP, we’ll send one message confirming your opt-out and no more marketing texts.
Email. Marketing emails also require opt-in, and every one includes an unsubscribe link.
12. Intellectual property
Recordings, audio practices, worksheets and other materials we provide are for your personal, non-commercial use only. Please don’t copy, share, publish or sell them. The website’s content, logo and branding belong to Reprogramind LLC.
13. Testimonials
We publish client comments only with your separate written permission, and we disclose any compensation or benefit you received.
14. Limitation of liability
To the fullest extent permitted by law, Reprogramind’s total liability arising out of the services is limited to the amount you paid for the services in the 12 months before the claim. Nothing in these Terms limits liability that can’t be limited by law, including for gross negligence, intentional misconduct or fraud, or any rights you have under Florida’s Deceptive and Unfair Trade Practices Act.
15. Disputes and arbitration
Talk to us first
Before starting any claim, email info@reprogramind.com with a description of the problem and the outcome you want. We’ll try in good faith to resolve it within 30 days.
Individual arbitration
If we can’t resolve it, any dispute arising out of these Terms or the services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The Federal Arbitration Act and the Florida Arbitration Code (ch. 682, Fla. Stat.) govern this section. Unless you choose otherwise, the arbitration will take place by video or in Miami-Dade County, Florida.
- Fees. Reprogramind will pay all arbitration filing, administration and arbitrator fees beyond what you would pay to file a case in court.
- Small claims. Either of us may instead bring an individual claim in small claims court in Miami-Dade County, or your county of residence, if it qualifies.
- Relief. The arbitrator may award any individual relief a court could award, including attorney’s fees where the law allows.
Class action and jury waiver
Disputes will be resolved only on an individual basis — not in a class, collective or representative action. To the extent a dispute goes to court, both parties waive a jury trial.
30-day opt-out
You may reject this arbitration section by emailing info@reprogramind.com with the subject “Arbitration Opt-Out” within 30 days of first accepting these Terms. Opting out doesn’t affect any other part of these Terms.
Where arbitration doesn’t apply
If this section is found unenforceable for a dispute, or you’ve opted out, that dispute will be heard by the state or federal courts located in Miami-Dade County, Florida. If you live in the EU or UK, nothing here removes your right to bring a claim in the courts of your own country or to use the consumer protections that apply where you live.
16. Governing law
These Terms are governed by Florida law, except that the Federal Arbitration Act governs section 15. If you live in the EU or UK, you keep the protection of any mandatory consumer laws where you live.
17. Changes to these Terms
We may update these Terms by posting a new version with a new effective date. Changes don’t apply to packages you’ve already purchased, and changes to section 15 don’t apply to disputes that have already arisen.
18. General
If any part of these Terms is unenforceable, the rest still applies. Our failure to enforce a term isn’t a waiver. These Terms, the policies they refer to, and any written client agreement make up the whole agreement between us. We aren’t responsible for delays caused by events outside our reasonable control.
19. Accessibility
We aim to meet the WCAG 2.1 Level AA accessibility standard. If something on the site doesn’t work for you, email info@reprogramind.com and we’ll help.
20. Contact
Reprogramind LLC · Miami, FL · info@reprogramind.com